Friday, November 1, 2013

Wage and Hour Law: Using Job Analysis to Determine Exemption Status


By Toni S. Locklear and Robert E. Lewis

The Fair Labor Standards Act (FLSA) includes provisions that regulate minimum wage, overtime pay, child labor, and record-keeping requirements. State wage and hour laws also exist and generally regulate meal and rest breaks, discharge notices, and how pay is settled upon discharge.

While all provisions of wage-hour law are of interest to employers, one crucial provision generates the most discussion and confusion – determining a job’s “exemption” status. Employers want – and need – to ensure they have appropriately classified their positions under the FLSA’s guidelines.

What does it mean to be an “exempt” employee?

Exempt status means the employee is not covered by the FLSA and is, therefore, deprived of the law’s minimum wage and overtime pay protections.

The FLSA assumes all workers are eligible for overtime pay, but allows companies to exempt some jobs. There is no requirement that a company classify any job as exempt.  Jobs are by definition not exempt (“non-exempt”) unless the organization chooses to claim an exemption.  Because claiming an exemption is voluntary, employers bear the burden of proof and therefore must create documentation that justifies the claim for exemption. 

What kind of jobs can be classified as exempt?

The FLSA allows companies to exempt certain jobs based on the specific work done in those jobs. The five exemptions are the Executive, Administrative, Professional, Computer Professional, and Outside Sales exemptions.  Exemption is based on employee compensation (“salary level test”) and job duties (“duties test”). In general, the “duties test” requires that jobs exercise significant discretion, independent judgment, and authority over decisions to be classified as exempt. Other criteria may be specific to a given exemption. 

As an example, the following tests must be met for a job to qualify for the Executive Exemption.

1.       Employee is compensated at a rate of at least $455 per week

2.       Employee’s primary duty is managing the enterprise, or a recognized department or subdivision

3.       Employee regularly directs the work of 2 or more FT employees (or the equivalent)

4.       Employee has the authority to hire or fire, or their recommendations are given particular weight

Although many employers believe paying a position on a salary basis or labeling it a “manager” job qualifies it as exempt from wage-hour law that is not sufficient!

What are the risks to an employer who incorrectly classifies a position as exempt?

Incorrectly classifying employees can bring severe penalties for employers. Wage and hour actions are considered by attorneys to be the #1 area of monetary exposure for companies. Employers paid out a total of $2.7 billion in wage-hour settlements in the 2007-2012 time frame with settlements totaling $467 million in 2012 alone.

Why is it so difficult to determine exemption status?

Struggles with wage-hour law are commonplace for a number of reasons.  First, the FLSA requires that exemptions occur on an individual basis (technically a “job” is not exempt, the people who perform it are) and be based on an examination of the work as it is actually done (not on the basis of a job description or manager’s opinion). Since exemption status is determined on individual basis, it is challenging to ensure that each and every position is classified correctly.

Another struggle with FLSA exemptions is rooted in the changing nature of work.  To gain efficiencies during the economic downturn, some employers reduced staffing levels to a point where managers increasingly engage in “non-managerial” activities. By doing so, companies may have unwittingly changed the exemption status of their employees.

Companies also struggle to interpret the federal and state requirements.  Because they are intended to apply to a wide variety of jobs, the regulations are generally written vaguely.  Disputes over what constitutes “discretion”, “work time”, and “authority” are common. 

So, what’s an employer to do?

Effectively managing exemption decisions can be accomplished via several approaches.  These include regularly auditing wage-hour policies and job status, training managers on managing overtime and meal breaks, and rigorous job analyses.  

Job analysis is the most rigorous, data-oriented, and defensible method of determining and managing exemption classification decisions.  Job analysis facilitates resolving wage-hour issues because it utilizes input from the incumbents who do the work and assesses critical job components such as the frequency and importance of work activities and the level of discretion and autonomy exercised. 

How do I use job analysis to document work requirements for exemption purposes?

Using job analysis to limit wage-hour exemption risk requires several steps. 

First, identify the jobs that present the most wage-hour risk for your organization.

Next, collect job data by developing a comprehensive list of work activities and competencies with the assistance of job experts, and, determining the information you need to know about each work activity and competency. It is common in job analysis to assess what work is done (e.g., how frequently tasks are performed and how important tasks are).  For wage-hour purposes, it is also critical to assess how work is done (e.g., whether procedures must be followed) and when work is done (e.g., during meal breaks).  Once activities and rating scales are determined, the next step is to administer the survey to job incumbents.

Finally, analyze survey data relative to the applicable exemption test.  Means and standard deviations are the first statistics to calculate, and it may be important to analyze work activities deemed exempt separately from those deemed non-exempt.  Mean ratings will indicate generally how incumbents view a work activity or competency whereas standard deviations will indicate the level of agreement among the job experts.  These analyses will directly feed job descriptions that can be used to illustrate exemption status as well as to recruit and manage performance. 

Summary

Managing the risk associated with wage-hour decisions requires knowing the target job. A well-designed and well conducted job analysis supplies all of the information needed to understand the job and accurately define exemption status.

 

References

Fulbright & Jaworski, LLP. (2013). Fulbright’s 9th annual litigation trends survey report.

Maatman, G. L., Jr. (2013). Annual workplace class action litigation report: 2013 edition. Chicago, IL: Seyfarth Shaw

Martin, D, Plancich, S., & McIntosh, J. (2013, March 12). Trends in wage and hour settlements: 2012 update. NERA:  New York, NY.